Outreach Database Support

Department: Social Services – True Self Posting Date: June 16, 2023

Location: Nipissing First Nation, ON Schedule: Standard Work Week Job type: Full-time, Permanent Vacancies: 1

Reports To: Employment Counsellor Starting Salary: $ 44,899.40

True Self is seeking an Outreach Database Support who will be responsible for inputting and supporting other users with the entry of required confidential data, implementing any changes in database operations as required.

This position also requires outreach, supporting individuals who are homeless, unemployed, or underemployed. The incumbent will be expected to meet individuals in a non-judgmental environment and assist with person-centered goal setting, problem solving and possible referrals to other community supports. This position also involves supporting individuals who struggle to meet basic needs, who may be dealing with employment barriers, including persons with disabilities and individuals who may have or are at risk of experiencing domestic violence or other trauma. This role will assist individuals in obtaining economic independence. Sensitivity to the needs of the client population with multiple barriers which extend beyond employment is also required.

What you’ll do in the role

Input required confidential data, implementing changes in database operations as
Manage database access and keep stored data up to date and ensure all data provided is accurate, and readily available to end users.
Maintain the efficiency of the database by providing regular checks and
Provide statistical information, program information and client reports as
Send and receive email and telephone calls and complete required
Create case files and record initial intake
Participate in the evaluation of program activities, including collection of statistics and
Use clear communication to effectively present ideas, document activities, and read and interpret written information.
Maintain case notes on participants and referrals to community
Provide assistance to coworkers where
Cover reception, answer phone and book
Participate and sit on community tables as
Meet with participants to complete intake assessments and safety over the phone and in-
Provide a safe environment by building trust and rapport with participants and coworkers, demonstrating respect and empathy for others while offering support. Empowering our participants through education, employment, and training support.
Advocate on behalf of participants and help navigate the health and social services
Work closely with participants to address problems and answer questions, gather and provide information and suggestions, and connect participants to resources in the community.
Act as a coach and mentor, facilitate women’s talking and craft circles, assist participants in goal setting and work toward developing new skills.
Perform intakes for new participants coming into our
Work effectively with a diverse population, including people with barriers to employment (e.g., domestic violence survivors, trauma survivors, those who struggle with mental health or addiction issues, low-income earners).
Be skilled at interpreting verbal and non-verbal behaviour and develop accurate perception and understanding of others/ feelings, needs, values, and Be sensitive to, and aware of personality differences and conflicts, de-escalate volatile situations with participants by using effective conflict resolution and crisis intervention techniques.
Maintain
Strong skills in assisting individuals with problem solving addressing their employment barriers and developing a realistic plan of action to reach their desired goals.
Demonstrate excellent communication and interpersonal
Demonstrate excellent analytical and problem solving and research
Use lived experience with mental health, addiction, domestic violence and/or trauma to connect with individuals.
Work flexible hours including some evenings and
Incorporating Indigenous Teaching

Just a few reasons to join Nipissing First Nation

Opportunity to work with a dynamic team with career growth across multiple
Nipissing First Nation prides itself in providing its employees with job security, competitive wages, and a safe working environment.
On-the-job training to support your success in the
A defined contribution pension plan
Comprehensive Health Plan including Medical, Vision, Life and Disability
Casual dress
Better than average vacation and leave

What you bring to the table

Must have post-secondary education, Diploma in Indigenousness Wellness Addiction Prevention (IWAP), Social Service Worker (SSW), Addiction Intervention Counselling and/or Addictions/Mental Health and/or related field from an accredited college or vocational
Well-developed group facilitation skills (including the use of Power Point) and ability to develop employment-related materials.
Lived Experience with mental health, addiction, homelessness, Inter-partner violence and/or other trauma will be considered.
Respect for Indigenous culture and willingness to learn
Data Entry Operator Experience and/or Office Administration Experience
Experience networking with a variety of community service agencies and
Experience working within an anti-oppression
Experience delivering and facilitating workshops and

Application Deadlines:

Nipissing First Nation adheres to the following process for our recruitment practices.

Closing June 30, 2023 – 1st Round

Opportunities are open to all registered Nipissing First Nation Please advise your status in your application
Applicants who are considered Round 2 or Round 3 will not be considered, regardless of when the application is received.
If no suitable candidate is found, the process will proceed to Stage Two

Closing July 7, 2023 – 2nd Round

Opportunities are open to spouses and children of registered Nipissing First Nation members and registered members of other First Nations. Please advise your status in your application
Applicants who are considered Round 3 will not be considered, regardless of when the application is received.
If no suitable candidate is found, the process will proceed to Stage Three

Closing July 14, 2023 – 3rd Round

Opportunities are open to all applicants (status and non-status)
The posting will be open until

If you are excited by this opportunity and want to be a part of Nipissing First Nation, please apply online by emailing your cover letter and resume to resumes@nfn.ca no later than 4:30pm on the application deadline noted above.

Are you a member of NFN? If so, please read below:

Nipissing First Nation supports the training and growth of their members and strongly encourages their members to apply to positions.
Work experience and training opportunities are taken into consideration when screening
Nipissing First Nation members are encouraged to apply to all rounds of employment
As per Section 24(1)(a) of the Ontario Human Rights Code, Nipissing First Nation gives preference to First Nation applicants for any employment opportunities.

Miigwech to all applicants for their interest; however only those selected for an interview will be contacted.