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Medical Administrative Assistant – Cambridge



Medical Administrative Assistant

Status: Full-time, permanent

Location: Cambridge

Hours: 35 hours/week

Paid Time Off: 3 weeks of vacation, plus sick days, spiritual/cultural leave, birthday

Benefits: Comprehensive health, dental, travel insurance, and more

Pension: HOOPP (defined benefit plan)

Posting Date: May 10, 2023

Deadline: May 24, 2023

Southwest Ontario Aboriginal Health Access Centre (SOAHAC) is a diverse, dynamic, multiservice Indigenous health and wellness agency.  We strive to provide quality, wholistic health services by sharing and promoting traditional and western health practices to enable people to live in a more balanced state of well-being. The Centre provides services to Indigenous people including those who live on and off reserve, status, non-status, Inuit, and Metis within the Southwest, Waterloo Wellington and Erie St Clair regions.  SOAHAC has a mandate of ensuring that health services are accessible, of high quality, and are culturally appropriate. We are also mandated to build health care capacity within Indigenous communities.  Currently, we are seeking the services of a Medical Administrative Assistant to join our interdisciplinary staff team at our Waterloo-Wellington site in Cambridge.

As an essential, often first contact and critical liaison between community members accessing SOAHAC’s services and our interdisciplinary staff team, the Medical Administrative Assistant will help maintain SOAHAC’s core values in the provision of culturally safe care.  The Medical Administrative Assistant assists in providing a positive, welcoming environment for community members, visitors, individual clients, their families and staff.  You will provide medical, administrative, technical and clerical support to SOAHAC team members in various programs.  This is a key communications role and as such, you will participate in maintaining internal relations between staff, health service providers, as well as, community partners.


Create a warm and inviting reception for community members, visitors, individual SOAHAC clients and families, in person and on the telephone.
Collaborate as part of the interdisciplinary staff team for the best interest of the clients, their families and community wellness outcomes
Aid and support by processing referrals to specialists, laboratory and procedural appointments, and pharmacist inquiries as part of the interdisciplinary staff team
Ensure proper notification of medical appointments and medical correspondence as part of the interdisciplinary staff team
Maintain an efficient computerized client encounter system by inputting and updating information into PSS (Telus) on a regular basis


Graduate of a Medical Administrative Diploma or equivalent
3-5 years knowledge/experience working in an Indigenous multi-service health and wellness environment or similar an asset
Supportive of both Indigenous and western models of wellness and health care
Possess a thorough knowledge of medical terminology, anatomy and physiology
Prior experience utilizing medical scheduling software, preferably with an EMR (ideally PS Suites)
Extensive computer literacy
Knowledge of various Indigenous and mainstream community agencies, service providers, and resources
Exceptional attention to detail and accuracy
Ability to work in a fast-paced environment
Ability to manage confidential and sensitive information
Willingness to learn Indigenous Cultural Safety and other ongoing cultural learnings/ teachings
Willingness to assist other SOAHAC sites as needed
Valid driver’s license or access to a reliable transportation
Ability to obtain/ maintain a current and clear police check is a condition of employment
Up-to-date immunizations and records

This job may require additional responsibilities and duties as assigned by Southwest Ontario Aboriginal Health Access Centre.

SOAHAC values diversity and is an equal opportunity employer; however, hiring preference will be given to qualified Indigenous applicants (please self-identify).  SOAHAC is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

If you are interested in applying for this position, please forward your cover letter and resume to:


Subject line: Medical Administrative Assistant, Cambridge

Or mail to: Human Resources

Southwest Ontario Aboriginal Health Access Centre

425 – 427 William Street

London, ON N6B 3E1

Please visit Southwest Ontario Aboriginal Health Access Centre online at: or like us on to learn more about us!

We thank all those for applying but only those selected for an interview will be contacted.

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Mikinakoos Children’s Fund launches $15,000 fundraiser for GivingTuesday




Mikinakoos Children’s Fund aims to raise $15,000 to provide vital winter clothing to 18 First Nations, collaborating with the KO First Nations, Keewaytinook Internet Highschools, and Fort Hope First Nation on GivingTuesday on November 28, 2023. – Photo supplied

THUNDER BAY (November 22, 2023) — Mikinakoos Children’s Fund, an Indigenous children’s charity providing essentials to youth in remote First Nations in Northwestern Ontario, is announcing the launch of a special fundraiser in recognition of GivingTuesday.

In alignment with the global GivingTuesday movement, Mikinakoos Children’s Fund aims to raise $15,000 to provide vital winter clothing to 18 First Nations, collaborating with the KO First Nations, Keewaytinook Internet Highschools, and Fort Hope First Nation. The initiative seeks to purchase over 1,500 coats for children in these regions, ensuring they are equipped to brave the harsh winter months.

“The winter season can be particularly challenging in the remote areas we serve, where many children lack access to proper winter gear,” said Mikinakoos Executive Director Emily Shandruk. “Mikinakoos Children’s Fund believes that every child deserves the warmth of hope during the colder months. With this in mind, we’re launching this crucial campaign to make a positive impact.”

Recent support from TD Canada Trust’s Ready Commitment Funding, a $50,000 grant over two years, is boosting Mikinakoos Children’s Fund’s Warm Clothing initiatives, of which this initiative is a part. With growing requests from various communities and organizations, Mikinakoos’ GivingTuesday funding alone wouldn’t have sufficed. Thanks to the extra support, the charity can now ensure that no child is left without essential resources.

GivingTuesday, which falls on November 28, marks the opening day of the giving season—a global movement encouraging people to come together for a day of generosity and positive change. Mikinakoos invites individuals and organizations alike to join in the effort to make a difference.

Here’s how you can contribute:

Donate: Your contribution, regardless of size, will bring Mikinakoos Children’s Fund closer to its $15,000 goal. Every dollar counts. GivingTuesday falls on November 28; however, this fundraiser will run until December 31.
Spread the Word: Share our campaign on social media, with friends, family, and colleagues. Together, we can make a wider impact.

“The remoteness of the communities we serve presents challenges in shipping and distributing necessities, such as food, sporting equipment, and winter gear, especially with the absence of permanent roads,” said Shandruk. “Climate change has further exacerbated the inconsistency of ice road conditions, making the delivery of essential items even more difficult.”

Please consider contributing to Mikinakoos Children’s Fund’s GivingTuesday campaign through this link or by texting “WARMCOATS” to 807-500-1522. Interviews with spokespeople from Mikinakoos Children’s Fund are available upon request.

About Mikinakoos Children’s Fund

Mikinakoos Children’s Fund is a charity created to address poverty by providing basic amenities, such as food, clothing, and shelter to First Nations children residing in remote communities. Join us on this journey to create positive change and secure the safety and wellbeing First Nations children. Engage with Mikinakoos Children’s Fund on social through #FirstNationKidsFirst.


Victoria Belton
Senior Consultant
Media Profile
Tel: 416-992-5179

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